211
United Way’s 211 is a free, confidential information & referral service – available 24/7 for your health and human service needs. You are not alone; help is available.
AT RISK- Call or text 211 anytime for free assistance with human, social, and basic needs, mental health or substance abuse resources and support, and for help during disaster situations.
UNSAFE- Call 988 for access to trained crisis counselors when experiencing thoughts of suicide, a mental health or substance use crisis or emotional distress to prevent a situation from becoming dangerous.
DANGER- Call 911 to request immediate assistance from police, fire, and rescue personnel for any in-progress situation that could potentially result in danger to someone's life.
Our 211 serves residents of Marathon, Portage, Lincoln, Brown, Door County, Kewaunee, Oneida & Vilas Counties, and nationally accredited by the Alliance of Information and Referral Systems (AIRS).
211 can help you find information or services for a variety of needs. Are you looking for a parenting class? Need to find health insurance? Being evicted or having trouble buying groceries? 211 can help you find solutions
There are Multiple Ways to Access Information
• Call an Information Specialist, 24/7. Simply dial 211 (or 715-848-2255 or 800-922-5590). Language interpreter service is available if needed.
• Chat with an Information Specialist Monday – Friday 8 a.m. – 12 noon.
• Text your zip code to 898211 Monday – Friday 8 a.m. – 4 p.m.*
• Download the 211 Wisconsin App: Available on the App Store for Android and Apple phones. Available in Spanish.
• Search our online database, anytime, anywhere. It’s mobile-friendly and easy to use. Be sure to add your location to get information targeted to your area.
• Email your question to askus@unitedwaymc.org
*Standard msg & data rates may apply. Text STOP to opt-out. HELP for help. End-user privacy and terms and conditions of texting with 898211: www.preventionpaystext.com/policies/