What is 2-1-1?
United Way's 2-1-1 is the number to call whenever you have a non-emergency health and human service need and don’t know where to find answers. What makes up a health and human service need? A question fits under the umbrella of health and human service needs if it is about family services and support; food, shelter, or financial assistance; consumer concerns; transportation; support groups or counseling needs; health care; education and training; social development and recreation; legal needs; or volunteering or donating. Calling United Way's 2-1-1 can help you take the next step in solving your problem or meeting your need.
2-1-1 service is free, confidential, and available to everyone - any time, any day. You can reach an Information Specialist simply by dialing 2-1-1. You can also reach our local 2-1-1 call center by dialing 715-848-2255 or 800-922-5590.
Why do people call United Way's 2-1-1? Some may call to find out how to get in touch with organizations that offer financial counseling or rent assistance. Sometimes agencies call on behalf of clients to locate hard-to-find resources. Callers also contact United Way’s 2-1-1 to find out where they can donate material goods or volunteer for a special occasion.
United Way’s 2-1-1 is staffed by trained professionals and volunteers who are awaiting your call the next time you need help navigating the human service delivery system. If you are looking for information about local food pantries, possible financial assistance, or a volunteer opportunity during the holidays, United Way’s 2-1-1 is here to help connect you with answers.
Any time you need help finding community services, dial 2-1-1, or 715-848-2255, or toll free 800-922-5590; a language interpreter service is also available if needed. You can find our publications and search our database online at www.unitedwaymc.org/211.htm. To download any of our resource publications, click the red button labeled "View & Print Publications." To search for information on our database, click the red button labeled "Search Database." You can start your search by entering your zip code or city, then either select a category of services from the list, or type in a keyword (for example, Insurance) or agency name to get more information. We are available 24/7 for your community information needs.
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